Do your Urinals come with a manufacturer's warranty?
Most of our urinals carry a manufacturer's warranty, and we believe in the reliability and durability of our products, standing by the quality.
Our manufacturer's warranty will cover any defects that may be found in our urinals for materials or workmanship. What that means is that if you find any problem associated with your urinal due to manufacturing, we will provide the necessary steps to resolve it.
The specific terms and the length of our warranty vary by the type and model of urinal you purchase, from one to five years to give you peace of mind for an extended period.
To make a warranty claim, you will need to prove the purchase, such as an invoice or receipt.
We also advise you register your product with us so that you can also make sure your warranty has been officially activated. Once your claim is validated, our customer service team will support you through the necessary procedures to deal with the issue.
Damage caused by improper installation, misuse, or unauthorized tampering and alterations are not covered under this warranty. In addition, the warranty may be invalidated if unauthorized individuals perform repairs or if non-original parts are used.
To ensure longevity of service with your urinal and good performance, refer to the installation instructions and carry out routine maintenance as stipulated in the user manual. Not only will this help avoid certain problems, but it will also extend the life of your urinal.
The quality of our products and the exceptional customer service we offer are the sources of our happiness. If you have any more questions or concerns regarding our urinals or warranty, don't hesitate to reach out to our customer service team. We are ready to help with any requirements you might have and ensure that you are completely satisfied with our products.
@2023 Material Depot All Rights Reserved